Salary: £To be confirmed on application (our client has asked for this not to be advertised).
Location: Southport - travel as required (minimum of twice per month) Potential on-call/out of hours working – to a minimum (during deployments) – Not necessarily called on-site - Candidates MUST be willing to travel to Southport for the role. (The role will be based from Southport).
Essential Skills and experience.
Relevant experience in GRO (General Register Offices)
You’ll have a demonstrable passion for change management of a service, with the following skills or strong experience in:
Experience of developing, implementing, and adhering to ITIL v3 / v4 management processes and procedures
Performing a similar role within the Civil Service or at other organisations
Excellent communication and interpersonal skills, with a proven ability to communicate effectively and professionally.
Proven ability to lead and manage large teams.
Proven ability to build and manage relationships with suppliers and senior stakeholders.
excellent analytical and problem-solving skills
deeply customer-focused
Excellent document writing and presentation skillset
Proven ability to influence Service Architect & Design function to develop robust plans focused on service introduction and releases to minimise disruption to operational services
Essential Qualifications:
Strategy and Architecture:
Business Strategy and Planning
Technology Service Management (ITMG) – level 3
Change and Transformation:
Business Change Management
Business Situation Analysis (BUSA) – level 3
Delivery and Operation:
Service Transition
Service Acceptance (SEAC) – level 4
Change Control (CHMG) –level 4
Release and Deployment (RELM) –level 5
Relationships and Engagement:
Stakeholder Management
Stakeholder Relationship Management (RLMT) – level 3
Our dedicated team would be pleased to discuss in more detail how we may be able to help