Contracting Authority: Government Client
Contract Length: This is a full-time role with core hours between 9:00am to 5:00pm. Placement will initially be for a period of three months, to be reviewed every three months.
Clearance: DBS

Essential
Ability to operate at a level of understanding and competence equivalent to NVQ level 3 standard
Experience in using Civica OpenRevenues and EDMS
Business administration/Local Government professional qualification in collection
Experience of working in a financial or collection environment.
Good written and oral communications skills and the ability to communicate complex matters effectively to customers.
Experience of team working.
Good IT/Technical skills and knowledge.
Evidence of continuous professional development of skills and knowledge, will learn and self- development.
A good understanding of income billing & collection.
A good knowledge of best practice approaches in billing/collection and other reductions within a local authority environment
You will be an enthusiastic, committed team player, understanding best practice and customer contact procedures with experience in Business Rates.
You will be able to demonstrate a good standard of numeracy and literacy, be able to work using your own initiative, prioritise conflicting deadlines, managing your time efficiently with good communication skills.

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