Location: Full Time: 37.5 hours per week. The majority of the team are based in our Manchester office but predominantly work remotely. On occasion the candidate may be asked to attend the Manchester office, with agreement with the Programme Lead. The candidate must be available and willing to do so. The post holder may be required to travel to meetings outside Manchester which may include an overnight stay.
Contracting Authority: Government Client
Contract Length: Until 31st March 2025
Clearance: DBS
Essential criteria
• Educated to degree level relevant to the role or equivalent level of knowledge acquired through experience and further training/development.
• Qualification in relevant process mapping and improvement frameworks
(e.g. Lean or Lean Six Sigma)
• Evidence of additional on-going training and development in-line with the specific requirements of this role
• Experience of quality improvement methodology underpinned by theoretical knowledge and relevant practical experience
• Knowledge of tools and processes surrounding process optimisation and operational efficiency (e.g. the Model for Improvement, Lean and/or Lean Six Sigma)
• Ability to develop, produce and present a wide range of complex information, reports and analysis on a regular and ad hoc basis.
• An understanding of equal opportunities and the meaning of valuing diversity
• Experience in a business analyst role for business/service process redesign.
• Excellent verbal and written communication skills. A good communicator including preparation and delivery of workshop design/ facilitation.
• Strong inter-personal, analytical, and problem-solving abilities
• Ability to use standard Microsoft packages (including Word, Excel, PowerPoint, Access, Outlook, Visio) and websites.
• Creative thinker – thriving on new and complex challenges.
• Good team player and able to engage with other staff.
• Self-directed and pro-active attitude.
• Commitment to health and safety policies and procedures.
Desirable criteria
• Prince 2 and / or ITIL practitioner.
• Business planning and change management knowledge and skills.
• Background and knowledge of multiple business functions such as Project Management, Marketing, Support Services and Business Process Management
• Experience of working successfully with technical, clinical, and managerial leads in transformation programmes
• Demonstrable experience gained in a health and/or social care environment.
• Excellent judgement and project consulting aptitude skills
Our dedicated team would be pleased to discuss in more detail how we may be able to help