Location: London - Working 8-4 Monday to Friday, required in the office 5 days per week.
Contracting Authority: Government Client
Contract Length: 6-month placement.
Clearance: DBS
Essential
Managing the reception
Knowledge of social housing is a must
Using the CRM system (Civica) to record all interactions with residents
Answering emails/phone calls.
Attending drop in sessions
Being the first point of contact so good customer service skills are necessary.
Handling queries such as repairs from residents
Our dedicated team would be pleased to discuss in more detail how we may be able to help