Contracting Authority: Government Client
Contract Length: This post will be for twelve weeks to support with the implementation of food waste.
Clearance: DBS

To respond to face to face, telephone and electronically delivered queries to the Customer Services section, establishing which service is required and ensuring that customer issues are resolved.
To liaise and consult with management members and staff within teams to ensure service related queries/issues are dealt with in an efficient and effective manner.
To support visitor, customers, and colleagues across the Client with the utmost professionalism and with a willingness to learn new processes and systems.
To interpret queries/problems generated by customers and to act as their advocate in providing appropriate and timely solutions.
To liaise with other staff and outside agencies / organisations as necessary.

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